0845 643 1818
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You say you may have to split the order for delivery purposes does this mean I pay more postage?
We have tried to maximise the chances of you receiving your Tooti Boo purchases in a timely manner with the minimum of hassle - we have commissioned our own customised posting boxes which have been designed to fit through most letterboxes so you can expect your purchases delivered with your normal post, having adopted this approach this may mean you receive more than one parcel depending on the number of items ordered. Please note that our postage and packing costs are per order not per item.
Other questions
- You say you may have to split the order for delivery purposes does this mean I pay more postage?
- Who delivers your parcels?
- What if only part of my order is in stock?
- What are the Distance Selling Regulations and how do they affect me?
- What about VAT?
- What about import duties/taxes?
- I've returned an item - where's my refund?
- I've lost my original paperwork - what do I do?
- I was out when Royal Mail tried to deliver - what happens now?
- I want to cancel my order - how do I do this?
- How will my item(s) be packaged?
- How do I return an item?
- How can I pay for my order?
- Do you offer a gift wrap/boxing option and if so how much is it?
- Can I exchange an item?
- Are posting and packing charges refunded if I return an item(s)?
- Are gift-box charges refundable?
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